Start RemoteVS

Product basic info

• ★ Is Chrome the only supported browser for Agent's PC?
• After providing visual support, how can I check the support history and statistics?
• Can other agents additionally join during the support?
• Which types of file is available for document or image sharing during visual support?
• What are the advantages of using the barcode reader feature?
• Can only Agents be able to 'draw' on the shared screen?
• How can I start the support connecting with the rear camera ? (not the front camera showing the customer's face).
• How can I send the link for visual support to the customer?
• Can I receive visual support while viewing the phone screen through a web browser on a mobile device?
• Customer said that the URL on the phone is pressed, but the PC does not connect to the customer's phone.